It is a new strain of coronavirus, which causes the cold; this means no one is immune. We have limited information on it right now, but early research suggests that it’s more contagious than the common cold - it can live on metal or plastic surfaces for days. This means that about half of the world’s population might get it this year. Most people are likely to survive (mortality rates are estimated to be between 1-3% for the general population), but it’s up to you to self-quarantine and socially isolate in order to protect those most likely to contract it.
For confirmed COVID-19 infections, reported illnesses have ranged from people with little to no symptoms or mild cold symptoms to people being severely sick, some recovering and others dying.
Symptoms may include fever, cough and sore throat. In some patients, these symptoms can worsen into pneumonia, with chest tightness, chest pain, and shortness of breath. Persons who are elderly, immunocompromised, or if have other comorbidities, such as heart disease, liver disease, are at higher risk of developing severe pneumonia and dying from the disease.
Symptoms of the coronavirus may appear in as few as two days or up to 14 days after exposure, according to the U.S. Centers for Disease Control and Prevention.
If you are interested in getting tested for COVID-19, complete an online screener based on guidelines from public health officials. Based on the responses and testing appointment availability, you will learn whether you qualify for testing through this program at this time. Go to this link for more information
Verily is currently offering testing for COVID-19 to South Bay residents in:
March 19, 2020: The California State Public Health Officer and Director of the California Department of Public Health is ordering all individuals living in the State of California to stay home or at their place of residence, except as needed to maintain continuity of operation of the federal critical infrastructure sectors. Read the full Executive Order here (pdf).
City of San José Flash Reports will be issued at 10 a.m. and 5 p.m. on weekdays. Subscribe to the City of San José News Releases eNotification list to receive Flash Reports. Updates will be posted to the City of San José website, and communities can follow updates at Facebook, Twitter, Instagram and Nextdoor at @CityofSanJose.
SiliconValleyStrong.org is up and running to bring the community together to help one another. This landing page serves as a hub with critical updates and resources for vulnerable neighbors and those who want to help with their time or treasure. Mayor Liccardo asks that you share additional information at email@example.com. This page is updated daily and is currently being translated into Spanish and Vietnamese.
State of Emergency Declarations by Governor Newsom have triggered statewide anti-gouging laws which include important rent controls and eviction protections!
It is now illegal for any landlord - located anywhere in California - to charge (or advertise) rents 10% or above what they were charging before February 10. This is for ALL California tenants in new or existing tenancies.
Additionally, it is illegal for a landlord to evict tenants and then re-rent the vacated unit at a higher rent than what the evicted tenant is paying.
What can tenants do if a landlord increases their rent above 10% during a State of Emergency?
File a claim with the Attorney General of California's office. To learn more and file a claim, call here (800) 952-5225 or file online here.
To stop an eviction during the moratorium, renters must document that they have been impacted by the COVID-19 pandemic, and they have suffered a substantial loss of income due to COVID-19 or related emergency declarations by local, State, or federal agencies.
When the moratorium ends, landlords will be able to seek unpaid rent - i.e., past due rent that was not paid during the moratorium - from their tenants.
If you are or know of a foster youth that is staying at a college dorm room that is going to be closed due to the coronavirus, please email firstname.lastname@example.org and they will provide or help you find housing during this transition.
California Housing Finance Agency: There are many options available to you, if you are experiencing a financial hardship. This section provides useful information if you are having difficulty making payments, or anticipate have difficulty making payments on your CalHFA-serviced loan(s).
Relief for Homeowners: The Federal Housing Finance Agency (FHFA) has directed Fannie Mae and Freddie Mac to suspend foreclosures and evictions for at least 60 days due to the coronavirus national emergency. Earlier this month, FHFA announced that the two government-sponsored companies would provide payment forbearance to borrowers impacted by the coronavirus. Forbearance allows for a mortgage payment to be suspended for up to 12 months. Borrowers who may be experiencing financial challenges due to COVID-19 are strongly encouraged to contact their mortgage servicer to explore their options.
California DMV: Customers whose transactions require an in-office visit will be served on an appointment-only basis and currently there are no appointments available. Continue to check the DMV website for the most current information. For more information, visit DMV's website.
Caltrain: peak-hour service will be reduced starting Tuesday, March 17. With so many companies and businesses asking commuters to stay home, Caltrain ridership has declined dramatically. Reducing service is necessary to control costs. Caltrain does not have a dedicated source of revenue and relies on fares to cover 70% of its budget. The new schedule can be found here, and more information about how the system is responding to the coronavirus (COVID-19) is here.
VTA will not collect fares on buses during Shelter-in-Place period, nor will VTA collect fares for light rail and paratransit service either.
VTA will have passengers board through the rear door of buses, away from operators. Front door boarding will only be reserved for passengers who need the ramp or priority seating. Since the operator area will be taped off, there will be no access to the farebox or Clipper Card reader.
Postmates: For delivery workers, Postmates created a fund that will credit Postmates for the costs of doctors appointments and medical expenses related to COVID-19's impact in over 22 states. They are also waiving restaurant commission fees for new merchants that want to use the service to make up for people not coming into their restaurants. More information here
Doordash: The delivery company is offering up to "two weeks of assistance to Dashers and Caviar couriers who are diagnosed with COVID-19 or who are subject to quarantine at the direction of public health officials." More on Doordash's website
Remote work is being aided by several technology companies that are offering free or expanded services for small businesses. See OpenForBusiness for more information. Many enterprises are using Zoom, a San Jose-based business.
Citibank: They are waiving monthly service fees and penalties for early CD withdrawal for retail bank customers.They are also providing fee waivers on monthly service fees, remote deposit capture, and penalties for early CD withdrawal. They also have assistance programs for eligible credit card customers including credit line increases and collection forbearance programs and for eligible Mortgage Customers. Click here for more information
PNC Bank: They released the following statement: "We stand ready to work with those experiencing financial difficulty as a result, and we are taking the necessary steps to avoid potential disruptions of service to our customers. PNC is prepared to offer assistance, as needed, to impacted customers through a range of measures." They are urging customers to call them at 1-888-762-2265 (7 a.m. - 10 p.m. ET Monday - Friday; 8 a.m. - 5 p.m. ET Saturday & Sunday). More information here
Wells Fargo: The bank saysthey will help customers experiencing financial hardships as a result of COVID-19: "If in need of assistance, we encourage customers to call us at 1-800-219-9739 to speak with a trained specialist to discuss options available for their consumer lending, small business and deposit products." Click here for more information.
Bank of America announced that the Bank was committing $100 million to support local communities in need as the world faces unprecedented challenges from the coronavirus. The funds will help increase medical response capacity, address food insecurity, increase access to learning as a result of school closures, and provide support to the world’s most vulnerable populations. Read More.
To Prevent the Spread of the Coronavirus, In-Person Payments are Temporarily Unavailable
April 10 deadline can not be changed.
Penalties, costs, or other charges will be waved resulting from tax delinquency due to reasonable cause and circumstances related to this crisis. Property owners can take advantage of the partial payment program and make multiple partial payments on the installment due.
California - Tax extension:
March 12, 2020, Democratic Gov. Gavin Newsom of California issued an executive order to provide tax relief to taxpayers amid COVID-19 concerns.
The FTB will also waive interest and any late filing or late payment penalties that would otherwise apply.
Taxpayers claiming the special COVID-19 relief should write the name of the state of emergency (for example, COVID-19) in black ink at the top of the tax return to alert FTB of the special extension period. If taxpayers are e-filing, they should follow the software instructions to enter disaster information.
Quarterly estimated tax payments due on April 15 now have a 60-day extension to pay by June 15.
Partnerships and LLCs who are taxed as partnerships whose tax returns are due on March 15 now have a 90-day extension to file and pay by June 15.
Directly from the Employment Development Department: “Employers experiencing a hardship as a result of COVID-19 may request up to a 60-day extension of time from the EDD to file their state payroll reports and/or deposit state payroll taxes without penalty or interest. A written request for extension must be received within 60 days from the original delinquent date of the payment or return.
For questions, employers may call the EDD Taxpayer Assistance Center. Toll-free from the U.S. or Canada: 1-888-745-3886. Hearing impaired (TTY): 1-800-547-9565. Outside the U.S. or Canada: 1-916-464-3502”
“If you owe a payment to the IRS, you can defer up to $1 million as an individual — and the reason why we are doing $1 million is because that covers lots of pass-throughs and small businesses — and $10 million to corporations, interest-free and penalty-free for 90 days. All you have to do is file your taxes, you'll automatically not get charged interest and penalties”
This is not the same as NOT filing - you must file on time or with an approved extension.
San Jose Water Company: committed to providing support to our customers in the face of disaster. If you or a family member have been affected by COVID-19 and are unable to pay your bill on time, learn how we can assist: Disaster Relief Program
In addition, San Jose Water has temporarily suspended all CATCH water conservation and other in-home appointments until further notice.
Remember, the following options are always available for most water account needs:
Call (408) 279-7900 for our free automated payment service
Beginning Monday, March 16, our Customer Service office at 110 West Taylor Street will be closed to the public. Please know that our friendly and knowledgeable Customer Service Team is still available to assist you by phone or by email.
Great Oaks Water Company: will discontinue (shut off) your residential water service if you do not pay your water bill within 60 days after it is past due (79 total days from the date GOWC mails your bill). Click here for more information.
Pacific Gas and Electric Co.: PG&E has halted service disconnections for non-payment for both residential and commercial customers until further notice. The utility will also offer flexible payment plans "to customers who indicate either an impact or hardship as a result of COVID-19."
It's also providing unlimited data to its customers for no extra charge and is not disconnecting internet service or charging late fees for customers who say they can't pay their bills.
The company is also providing 60 days of free basic internet service to new customers.
AT&T: The cable, phone and media giant is suspending the termination of wireless, home phone or broadband service when customers can't pay their bills because of coronavirus disruptions. The company is also waiving related late fees. Like Comcast, AT&T is also providing free access to its public WiFi hotspots. The company also said its consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data.
T-Mobile: The mobile phone service provider is providing unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.
Meals, Food Pantries & Essential Service
What restaurants are offering:
A Slice of New York, Santa Clara/San Jose and Sunnyvale: Takeout service, credit/debit cards preferred. Check website for last order times.
Alexander’s Steakhouse, multiple locations: Takeout and delivery via multiple platforms in Cupertino and San Francisco. Also at Alexander’s Patisserie in Cupertino.
Antipastos by DeRose, San Jose: Takeout from hot counter, deli, fish and meat markets from Tuesday through Saturday.
Applebee's Grill & Bar: Free Delivery on all orders placed on their website or mobile app.
Aqui, multiple locations: Phone for take-out orders in Campbell, Cupertino and San Jose (Willow Glen, Blossom Valley, Waterford Plaza).
Armadillo Willy’s: Takeout, curbside pickup and delivery from locations in Dublin, Los Altos, San Mateo, Sunnyvale, Santa Clara and San Jose (two). Ten percent off takeout/curbside orders.
Asian Box, Campbell/San Jose: Prepaid online pickup and no-contact delivery. Kids eat free during the month of March.
Big T’s Seafood, Sunnyvale/San Jose: Curbside pickup, delivery. Call from noon to 8 p.m. only. 408-238-2888
Bill of Fare, San Jose: Takeout/curbside breakfast, other dishes from 6:30 a.m. to 2:30 p.m. daily. 408-446-4050.
Bill’s Cafe: Takeout orders and delivery from restaurants in San Jose (7 locations)
Bonchon: Takeout, delivery from locations in Pleasanton, Newark, San Leandro, San Jose, Sunnyvale, Mountain View, San Leandro.
Brown Chicken, Brown Cow, Campbell: Takeout, delivery from noon to 6 p.m. daily.
Burger King is offering two free kids meals with every adult meal purchased on the Burger King app
Cheesecake Factory is currently offering customers a free slice of cheesecake with orders of at least $30.
Chipotle is free delivery (min $10 order) through 3/31/2020.
Culinary Corner Bistro, San Jose: Curbside pickup, delivery from noon to 2:30 p.m. and 5 to 8 p.m. 408-289-8521.
Denny’s: Delivery and takeout only during limited hours, 7 a.m. to 10 p.m. daily at all Bay Area locations.
DishDash: Delivery, takeout and curbside pickup from Sunnyvale, Fremont, Milpitas, San Jose, Cupertino.
Double D’s Sports Grille, Los Gatos: Takeout/curbside meals from noon to 7 p.m. Tuesday-Sunday. 408-402-3407.
Emperor Norton’s Italian Restaurant & Pizzeria, San Jose: Takeout, delivery for lunch 11 a.m. to 2 p.m., and dinner, 4 to 8 p.m. On takeout orders, bottles of wine are 33 percent off. First delivery is free on DoorDash.
Forbes Mill Steakhouse, Los Gatos: Curbside service on discounted menu. Phone in your order between 10 a.m. and 3 p.m., pick up between 3 and 8 p.m.
Gunther’s Restaurant & Catering, San Jose: Curbside pickup, takeout, delivery. For seniors with no access to online delivery services, free delivery of credit card orders $25 and up to zip codes 95124, 95125, 95126. Call 408-266-9022 by 1:30 p.m. for that service.
Hobee’s, Sunnyvale/North San Jose: Takeout and delivery for breakfast and lunch, 8 a.m. to noon, with special “shelter in place” goodie with each curbside pickup order.
Hom Korean Kitchen, San Jose/Santa Cruz: Meals for takeout, delivery, plus bulk sales (5 pounds and more) of prepared or raw meat.
House of Pizza, San Jose: Full menu available for takeout as well as half-baked pizzas to freeze at home. 408-292-6882.
IHOP: Takeout, delivery from 6:30 a.m. to 10 p.m. via phone, app or walk-in at locations in Santa Clara, San Jose, Milpitas.
John’s of Willow Glen, San Jose: Full menu available for takeout or delivery. Abbreviated hours.
KFC: $20 Fill Up from KFC. Enough food for the whole family. Order ahead at KFC.com, swing by and drive thru. Order online with Free delivery.
Khanh’s Vietnamese, San Jose: Takeout menu available.
La Catalana Tapas, San Jose: Pickup and free delivery from 11 a.m. to 8 p.m. Monday-Saturday. 408-324-1321.
La Villa Deli, San Jose: Curbside pickup or delivery of hot meals, as well as Italian grocery staples. 408-295-7851.
Lazy Dog, Cupertino: Takeout/curbside pickup, free delivery on orders over $25.
Manresa, Los Gatos: Limited number of take-away meals will be available for pickup from 4 to 6 p.m. Friday, Saturday and Sunday this week and then, for the duration of the shutdown, Wednesday-Sunday.
Mesquite & Oak BBQ, San Jose: Family meals, with menu changing daily. 11 a.m. to 6 p.m. Preorder, pay online; delivery is free to San Jose, Milpitas, Santa Clara.
Mio Vicino Pasta & Pizzeria, Santa Clara: Curbside pickup or delivery of meals. Phone 408-241-9414
Omogari Korean, San Jose: Full menu available for delivery, takeout from 11:30 a.m. to 3 p.m. and 5 to 8:30 p.m. Monday-Saturday. Phone 408-288-8134.
Orenchi Ramen, Santa Clara: Takeout menu available daily at 408-772-2310.
Paesano Ristorante Italiano, San Jose: Takeout menu available for lunch, 11 a.m. to 2 p.m. weekdays, and dinner, 4 to 8 p.m. Monday-Saturday.
Pho Ga An Nam, San Jose: Takeout orders available from 10 a.m. to 9 p.m. every day except Thursday. Call 408-993-1211.
Pho Ha Noi, Cupertino/San Jose: Menu available for pickup or delivery. Both restaurants closed on Wednesday; otherwise, 11 a.m. to 2 p.m. and 5 to 9 p.m. for Cupertino and 10 a.m. to 2:30 p.m. and 5 to 9:30 p.m. for San Jose. Pho discount of 25 percent at San Jose location.
Poor House Bistro, San Jose: Takeout, delivery available. 408-292-5837.
Red Robin: Takeout, delivery offered at all Bay Area corporate locations.
Sam’s Bar-B-Que, San Jose: Curbside/parking lot delivery of takeout orders starting at 11 a.m. Tuesday-Sunday. Phone 408-297-9151.
Sammy G’s Pizzeria, San Jose: Takeout, delivery via online or phone, 408-638-7076. Sauced BBQ, San Jose: Delivery, pickup 11 a.m. to 9 p.m. daily.
Sri’s Kitchen, San Jose: Curbside pickup, takeout or delivery daily starting at 11:30 a.m., until 9:30 p.m. Sunday-Thursday and 10 p.m. Friday-Saturday.
Sushi Confidential, Campbell only: Takeout, delivery from 11:30 a.m. to 9 p.m. daily. 408-596-5554.
Sushi Zono, Campbell: Phone for curbside pickup from 4 to 8 p.m. Tuesday-Sunday. 408-374-8366.
Taiwan, San Jose: Takeout, delivery from 4:30 to 8:30 daily. 408-289-8800.
Tasso’s, San Jose: Curbside takeout and delivery, with 10 percent off takeout orders.408-283-2040.
Tin Pot Creamery, Campbell: Delivery and pickup orders from 1 to 7 p.m.
Togo’s: Takeout or delivery. Order online or via the Togo’s app.
Tony & Alba’s, San Jose: Takeout and delivery of pizza, pasta. Free pizza/salad for seniors age 70 and over in limited delivery area.
Tortas Ahogadas Tradicion Tapatia, San Jose: Takeout, delivery from 10 a.m. to 4 p.m. weekdays, 9 a.m. to 7 p.m. weekends.
Water Tower Kitchen, Campbell: Delivery via DoorDash, takeout via phone order, 408-502-9550.
Willow Street Pizza, Los Gatos/San Jose: Curbside service and delivery. Call Willow Glen at 408-971-7080 from 4 to 8 p.m. or Los Gatos at 408-354-5566 from noon to 8 p.m.
Yard House, San Jose: Takeout from 11 a.m. to 9 p.m. daily. 408-241-9273.
Zona Rosa, San Jose/Los Gatos: Curbside pickup, delivery and take-and-bake options from 11 a.m. to 8 p.m.
No identification or proof of school enrollment is required, but a child must be present. Breakfast, lunch, fresh fruit, vegetables, and milk will be provided to take home. Shelf-stable meals will also be available. Families will not need to enter the school building for pick-up.
For seniors & at-risk customers
Sikh Food Pantry, JOY of SEWA, Ik Onkar Bridges, Silicon Valley Gurdwara, Khalis Foundation, Bay Area Sikhs, and Bay Area Volunteers to offer an Emergency Community Pantry. If you are in need of basic food and groceries due to the recent Coronavirus Emergency, please fill out this form. Any community organizations can call Harbir Kaur Bhatia at 408 459 9945 with any questions.
The HealthTrust: The Health Trust is taking the lead in delivering meals to individuals quarantined for COVID-19 exposure or infection, and we are coordinating home-delivered meals and groceries in partnership with our local food bank, nonprofit and private sector partners, and local governments.
Sourcewise Meals-on-Wheels: Once a week meals delivery to individuals who are 60 years of age or older affected by the Shelter-in-Place order. Call: (408) 350-3200 option 4.
Second Harvest Food Bank: food delivery service for 65 and older, or food bags from Second Harvest Food Bank. Call 1-800-984-3663. Will need to give full name and date of birth, no other information will be asked! Multiple languages provided.
Special hours for seniors & at-risk customers:
Safeway: Stores are open from 7 to 9 .am. on Tuesdays and Thursdays for seniors and at-risk customers to shop.
Target: Stores are reserving an hour on Wednesdays for "vulnerable shoppers." Call your local store to find out exact hours.
Trader Joe's: Select stores will open early for seniors and at-risk customers. Call your local store to find out exact hours.
Walmart: From now through April 28, stores open one hour early on Tuesday for 60 and older to shop.
Walgreens: Seniors Day is every Tuesday, 8am-9am, 55+ can enjoy up to 30% off in store or online on items they need most.
Whole Foods Market: Stores open one hour early for 60 and older to shop. Call your local store for exact hours.
Albertsons: Stores are open from 7 to 9 .am. on Tuesdays and Thursdays for seniors and at-risk customers to shop.
Costco: Senior hours being established on specific days - so far, it looks to be different for each store. Approx Tuesday and Thursdays, 9-10AM. Please call your local Costco.
99 Ranch: Starting (3/19/2020), the first hour of opening (9AM - 10AM), Monday through Friday, will be for those 60+, expectant mothers, persons with disabilities and/or compromised immune systems.
$20 Senior Essentials Grab Bag & $35 Senior Essentials Grab Bag- One bag, per day, per family, while supplies last. Available for store pickup only on a first-come, first-serve basis with no substitutions. Can deliver to seniors parked in the lot.
Zanotto’s agreed that SARC consumers can shop at the same time as seniors (every day from 8AM-9AM
Cardenas market management said that our consumers can shop during their modified hours for seniors and at-risk shoppers from 6AM to 7AM every day of the week.
Educational Resources (All ages)
Educators: Google is rolling out free access to our advanced Hangouts Meet video-conferencing capabilities to all G Suite and G Suite for Education customers globally. More information here
Free creativity camp on Mondays starting March 23rd via Zoom! Arree is an award-winning artist and children’s book writer who is offering this resource to help those who have suddenly found themselves homeschooling.
KQED is offering an at-home learning response to school closures for all children and youth in California.
This response includes a new educational schedule for broadcast on KQED Plus in the Bay Area as well as free corresponding digital learning media and activities for at-home learning.
Educational programming aligned with state standards runs each weekday starting Monday, March 16, on KQED Plus. The programming is time blocked for different ages and grade levels:
Starting Monday, March 16, students in Pre-K through 12th grade will have the opportunity to access free, educational PBS daytime programming designated for each grade level weekdays. For more information, click here.
The Kennedy Center will post a lunch time doodle session with artist Mo Willems every weekday at 10am PST (1 ET) For more information, click here.
Varsity Tutors is offering “Virtual School Day,” which includes 30-hours a week of high quality instruction by grade and more. For more information, click here.
MIND Research Institute is offering no cost access to a free math instructional program for students in grades K-8. For more information, click here.
National Geographic Kids Games, videos and articles full of vocabulary for animals, science and history. For more information, click here.
Scholastic offers free, online learning experiences for kids of all ages. For more information, click here.
Storyline Online Streams videos featuring celebrated actors reading children’s books alongside creatively produced illustrations. For more information, click here.
First Book Marketplace is a resource for anyone with an edu or org email. In general provide affordable book and supplies, currently offering free Red Apple Reading accounts for up to 30 children’s access codes per membership (lasts 12 months).
Free Research-Based Resource Toolkits; Two free toolkit bundles for families of special populations students (or any students) that contain research-backed strategies and activities parents can use at home to complete school work, or provide enrichment learning activities
National Geographic Young Explorer: Magazine designed specifically for kindergarten and first grade students. Children can listen to the magazine being read to them as they follow along with the highlighted text.
Graphite by Common Sense Media:Online rating and review site to help parents and teachers find helpful technology support for students. Type in your search and add your filters and you will get a list of the best tech options with ratings including cost:
Enterprise: The rental car company is reducing the minimum age for renting a car to 18 through May 31 "to make it easier for students to get home to their families" due to the suspension of college courses.
Cancer CAREpoint is continuing to care for those impacted by cancer in our community by offering many of our services online—exercise classes, meditation, nutrition, online support groups, one-on-one counseling appointments and important resources. Click here to visit their website
Things to Do During Self Isolation
Down Dog app is free until April 1st - if student, can extend through July 1st
Yoga for Beginners app (same makers as Down Dog) free until April 1st - if student, can extend through July 1st
To assist you, I am providing the list of resources for COVID-19. If you know of any other resources that should be added to our list, please email my staff person Queenie Ngo at email@example.com Thank you for your support.